1) BREACH attack

Severity: Medium

CVSSv3:
6.5 [CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C] [PCI]

CVE-ID:
N/A

CWE-ID:
CWE-310 – Cryptographic Issues

Exploit availability:
No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.


The vulnerability exists due to a BREACH attack issue. A remote attacker can recover the headers of an HTTP request and gain unauthorized access to sensitive information on the system.

Mitigation

Install updates from vendor’s website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus:
11.1 build 11100, 11.1 build 11101, 11.1 build 11102, 11.1 build 11103, 11.1 build 11104, 11.1 build 11105, 11.1 build 11106, 11.1 build 11107, 11.1 build 11108, 11.1 build 11109, 11.1 build 11110, 11.1 build 11111, 11.1 build 11112, 11.1 build 11113, 11.1 build 11114

CPE

External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html?112233

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Improper access control

Severity: Low

CVSSv3:
3.8 [CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID:
N/A

CWE-ID:
CWE-284 – Improper Access Control

Exploit availability:
No

Description

The vulnerability allows a remote attacker to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions. A remote authenticated attacker can change the installation status of deployed agents reported by “Luis Alfredo Nunez Rincon”.

Mitigation

Install updates from vendor’s website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus:
11.1 build 11100, 11.1 build 11101, 11.1 build 11102, 11.1 build 11103, 11.1 build 11104, 11.1 build 11105, 11.1 build 11106, 11.1 build 11107, 11.1 build 11108, 11.1 build 11109, 11.1 build 11110, 11.1 build 11111, 11.1 build 11112, 11.1 build 11113, 11.1 build 11114

CPE

External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html?112233

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.





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